Windsor Guarantee

At Joyería Windsor, every piece is carefully inspected before being offered for sale.

We guarantee that our gold jewelry is crafted in 18K gold and that our gemstones and diamonds are authentic. Selected diamonds include GIA certification when stated in the product description.

Our jewelry includes a one-year warranty covering manufacturing defects.

The warranty does not cover normal wear, scratches, accidental damage, misuse, improper handling, exposure to chemicals, loss of stones caused by impact, or modifications made by third parties.

Repairs caused by wear, accidents, or misuse can be evaluated by our workshop and quoted separately.

For warranty assistance, please contact us through WhatsApp or visit our boutique at Quicentro Shopping Norte.